Open to Remote Roles & Contract Work

Enterprise Execution · Global Impact

Commercial Operations
Cross-Border Delivery
AI-Enabled Workflows

Delivering commercial operations, CRM-driven execution, AI-assisted workflows, and cross-border collaboration across APAC, AU, the US, UK and Europe.

Bridging structured enterprise environments with fast-moving, AI-enabled teams.

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🌐 English 🇨🇳 Mandarin (普通话) 🇰🇷 한국어 🇯🇵 日本語

Selected Work

IHG Hotels & Resorts ◆ Dashdot

Featured Project

Voice AI & Automation Pipeline

Vapi Make.com HubSpot Google Calendar Twilio Gmail

An end-to-end AI voice operations system where a Vapi-powered AI assistant answers incoming calls, then automatically routes structured data through Make.com to sync leads into HubSpot CRM, schedule calendar appointments, send SMS confirmations via Twilio, and dispatch Gmail confirmations — fully automated, zero manual entry.

Role Architect · Systems Design · Workflow Automation

AI Stack Vapi · Make.com · HubSpot · Google Calendar · Twilio · Gmail

Status Production Ready

Automation Flow

Customer

Vapi Voice AI AI incoming call

Webhook End-of-call trigger

Make.com Orchestrator

HubSpot CRM

Google Calendar

Twilio SMS

Gmail

Featured Project

Brand Anthem & AI Music Video

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Personal Initiative AI Production Prompt Engineering Creative Direction

A self-initiated AI media project combining creative direction, music generation, and visual storytelling. Built independently using AI tools for scripting, music composition, animation, and video editing to demonstrate applied AI capability beyond core commercial responsibilities.

Role Creative Direction · Prompt Engineering · End-to-End Production

AI Stack AI Music Tools · Generative Video · Prompt Engineering · Editing

Intent Independent project demonstrating applied AI workflow capability

Outcome Positively received internally and cited as a factor in being recognised as a standout, multi-skilled team contributor.

*Animated team members were reimagined as AI-generated characters to celebrate company culture through music and storytelling.

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Selected Execution

Across Every Discipline

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Commercial Growth

Ranked #1 in KPI performance across multiple cycles
Exceeded commercial KPI targets
Internal sales competition winner
Supported partner pipeline growth

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Enterprise Operations

RFPs, proposals, contracts, and Groups & Meetings operations across global sales environments
Cross-border commercial coordination across different segments
Stakeholder and pipeline management across regional teams
EU, UK & I, Global coverage

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Workflow Systems

AI-assisted workflow design
Structured business documentation
Generative media production pipeline (music & video)
Repeatable operational systems

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AI & Automation

Prompt engineering
Workflow design & documentation
Multi-system automation architecture (Make.com)
Generative AI content production

Current Focus

Expanding Capability

Continuously expanding practical AI capabilities through hands-on learning and real-world projects. Applying new tools to commercial operations, workflow design, and business execution.

AI Applications

Workflow Automation

Operational Analytics

Enterprise AI Systems

Philosophy

Technology evolves quickly, but the principles behind great work remain the same. Clear communication, ownership, adaptability, and consistent execution are what turn ideas into meaningful results. Whether supporting enterprise teams or helping growing businesses, I focus on delivering practical solutions that people can trust.

Get in Touch

Let's Build Something
Meaningful Together.

Open to full-time remote roles, contract work, and conversations around AI-enabled operations and commercial execution.

Prefer email? contact@megrowthbridge.com

Commercial Operations Cross-Border Delivery AI-Enabled Workflows